You can place an order with Customer Services or have any questions answered by calling +44 (0)1635 529 555.
Usual office hours:
Monday to Friday (Excl Bank Holidays): 9am to 5pm | Saturday & Sunday: Closed
Halloween office hours:
Saturday 17th October 10am to 4pm
Sunday 18th October 10am to 4pm
Monday 19th October to Friday 23rd October inclusive 8am to 8pm
Saturday 24th October 10am to 4pm
Sunday 25th October 10am to 4pm
Monday 26th October to Thursday 29th 8am to 8pm
Friday 30th 9am to 5pm
Saturday 31st October - we are open for customers to collect their orders from our Newbury warehouse from 10.30am to 4pm. Please note the customer services telephone line will be closed so please place any orders online
If you ever need to communicate by post, our postal address is:Jokers' Masquerade
We are not a High Street shop and although personal callers are welcome for pre-purchased order collection, we are unable to accommodate product viewings or make sales transactions at the door under any circumstances. All public visits are via appointment only.
We are located to the east of Newbury town centre within the Hambridge Road and Bone Lane industrial areas near Newbury racecourse.
Download .PDF Map
Please feel free to download our detailed map in Adobe .PDF format.