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Customer Testimonials

  • A Dryer, Middlesex - February 2010
    "Well, I am one very, very happy customer!!! The costumes arrived this morning (wow!), my kids have just got home from school and tried them on - they are perfect. Absolutely delighted - thank you so much."
  • J McShane, Renfrewshire - February 2010
    "Placed my order on Saturday and received it today no problem - Thank You !!"
  • E Maltby, Lincoln - January 2010
    "Thank you ever so much for your recent service. Your website, costume information, delivery and returns service are first class. I would certainly buy from you again."
  • J Berry, Colchester - January 2010
    "I wanted to let you know that purchasing from you was great. Easy website, exceptional delivery service and the boots are fantastic."
  • A Norén Engström, Sweden - January 2010
    "I've received the parcel today, the costume was fantastic, it suited me well and the party will a success. Thank you for everything."
  • A Jones, Essex - December 2009
    "I am really impressed at the efficiency of the order that I placed on Sunday evening which was processed (remarkably speedily) and delivered this morning; Tuesday. This is a very important present and I am thrilled that it is safely in my hands. I can't thank you enough!"
  • J Gooding, Hertfordshire - December 2009
    "I would like to thank you for your excellent service. I have had trouble in purchasing the product as it was completely sold out everywhere. I did purchase from one Company but they cancelled the order.  I was extremely impressed with the quick service and how you kept me informed by email that you had firstly received my order, secondly were processing it and thirdly had sent it out all in one day. I then received it the following day. Couldn't have asked for a better service would definitely order from you in the future."
  • T Evans, Devon - December 2009
    "Thank you very much, excellent service! costume came a lot earlier than I was expecting and is excellent. Will be recommending you to everyone!"
  • K Hayward, Huntingdon - December 2009
    "Many thanks for the quick delivery of the elf suit that my daughter needs for a play on Tuesday. Great service!!!"
  • S West, Hertfordshire - December 2009
    "I just wanted to say thank you for your excellent customer service and delivery - I ordered 2 dressing up outfits last Wednesday and they were with me within 24 hours of the order. This is quite an achievement at this time of the year where other companies blame the Christmas back log, bank holidays and even the weather!! Many thanks again, from the mother of two boys who will be extremely happy on their birthday.."
  • C Meggs, Kent - December 2009
    "Thank you for your quick service. I am a very satisfied customer."
  • D Gilchrist, Gwent - November 2009
    "Goods received today, excellent delivery, outstanding value for money, will highly recommend."
  • J Hubbard, Hertfordshire - November 2009
    "I just wanted to write to say what a fantastic service I received from you. I ordered on Monday lunchtime, and received the order by the Tuesday early morning!"
  • R Emery, Nuneaton - November 2009
    "Thank you to all staff, my costumes ordered on Monday 2/11/09 and they were both delivered by breakfast time on Tuesday 3/11/09. This has got to be the best service I have received from anyone, thanks, I will be recommending you to all my friends."
  • H Chadwick, Bury - November 2009
    "Excellent service once again. Thank you."
  • M Dixon, Brunei - November 2009
    "We received our order today and are really pleased with the value for money and quality of the products. Living at BFPO overseas address I am happy to report it arrived in under 2 weeks with no postal problems, many thanks, we are recommending you to all our friends."
  • N Bennett, Leicester - October 2009
    "I would like to say that I was surprised how good the fancy dress looked when my husband and I tried them on. We are now looking forward to a great fancy dress night for our friends 50th birthday."
  • A Jarvis, South Yorkshire - October 2009
    "I just wanted to thank you all for such a super speedy delivery and for the care and attention you gave in making sure my items were well packaged. Excellent service, thank you again."
  • B Owen, Facebook - October 2009
    "I just got my Halloween mask of Jigsaw and I love it, I think it is so cool, I will defo be using you for next Halloween and any other time I need a costume, I got it the next day and it looks really good thanks."
  • A Brown, South Lanarkshire - October 2009
    "While placing an order online I accidentally closed the web page. After an email I received a phone call from a very nice mannered woman who then confirmed my order and processed it. I thought the woman was very nice and had a good approach and made me feel like a valued customer. The day after I got my goods I was surprised by how quick the delivery had been and was delighted. The whole shopping experience with Jokers Masquerade was very easy and enjoyable and I would like to say thank you."
  • S Schoonhoff, The Netherlands - October 2009
    "I am really pleased with the products. Thanks for the excellent service!"
  • N Puckering, Hull - October 2009
    "I would just like to thank you for the prompt delivery of my costume. Ordered yesterday morning, arrived before 10am today. The costume and accessories are great. I would definitely order from you again in the future."
  • T Bowen, Wales - October 2009
    "I received my order yesterday, thank you so much for the fastest service I've ever had. Well done."
  • A Greenhalgh, Facebook - October 2009
    "I got mine in the post today. I'm really impressed with my order, good quality and fast delivery. Cheers JM. Will use again in the future."
  • M Dale, Rainworth - September 2009
    "Can I just say thanks. I've never had an order processed and shipped to my door in such a short time, especially when it was only standard post!what an amazing site!."
  • K Burns, West Midlands - September 2009
    "Many Thanks, I have to say I have had a few items off you now for both my daughter and my son and your service is top class."
  • N Porter, Herefordshire - September 2009
    "Thank you very much for replacing my sons faulty gun, which went missing in the post. Thanks again, my son is thrilled and will be spending his pocket money with you again."
  • S Patchett, Kirton Lindsey - September 2009
    "Just to let you know, I received the order today and am very happy with the service you provided and want to thank you for your prompt delivery."
  • K Storey, Northumberland - August 2009
    "Hey, just received my order, thanks so much.  Great outfits and speedy timing as we needed the gear for Sunday."
  • F Mahon, Cranmore - August 2009
    "I received my order this morning at 9.30am. Very fast service..and happy with my costumes."
  • J Hunt, Isle of Wight - August 2009
    "We received the parcel 10 am today, we have two very happy young boys dressed as Star Wars characters."
  • J Moore, London - August 2009
    "Hunny Bunny cocktail outfit ordered Wednesday, delivered on Thursday. Marvellous, why can't everyone be like you?"
  • D Noble, Kent - August 2009
    "I am so pleased with the service I have received. I have now ordered a few costumes from your site and have been every so impressed with the out come! I have recommend anyone who needs an outfit to use your site, as you get the best costumes and service and they always arrive on time!"
  • K Betts, Halton - July 2009
    "I have recently purchased some items from you which I have found to be delivered in excellent condition. The service was absolutely fabulous as the orders were packed and shipped within a couple of days to my door step. Thank you to all. "
  • J Mathieson, South Lanarkshire - July 2009
    "THANK YOU SOOO MUCH for the great service from your company. I ordered a fancy dress outfit and it arrived next day and is exactly as described and I'm over the moon. I would happily tell anyone to order from your site and will do so again myself in future."
  • J Thorold, Mid Suffolk - July 2009
    "I just wanted to say a very big thanks – my order arrived this morning and I am absolutely delighted! The speed of delivery exceeded my expectations and I can now relax knowing I have it. Wow. Thank you – I will be recommending you to everyone I know!"
  • L Hammerberg, Newcastle - July 2009
    "Brilliant service, ordered on Monday delivered on Wednesday best prices around, will definitely be using the site again, thanks."
  • D Wadsworth, Cheshire - July 2009
    "Costumes ordered Sunday afternoon and received on Tuesday. Excellent service!"
  • H Pither, Birmingham - July 2009
    "Myself and several friends have ordered hundreds of pounds worth of outfits over the last month (Having a party) and the service has been superb, thank you."
  • N Jones, Facebook - June 2009
    "Fab service, ordered on Friday with the normal delivery and I received it yesterday! couldn''t ask for better!"
  • H Pither, Birmingham - June 2009
    "Myself and several friends have ordered hundreds of pounds worth of outfits over the last month (Having a party) and the service has been superb - thank you."
  • D Hayball Hunt, Facebook - June 2009
    "Ordered online on Sunday, item despatched yesterday and arrived today. Couldn't ask for any more! Good stuff! Thanks"
  • D Hall, Waterlooville - May 2009
    "Many thanks for the prompt service. I am extremely pleased with the products. "
  • K Coombs, London - May 2009
    "Can I say what fab service!!! I only sent my order yesterday afternoon and it arrived this morning. Thank you."
  • C Rennie, Fife - May 2009
    "You really cannot go wrong with this website. Fantastic stock of costumes, a very easy ordering process that lets you know exactly what you have ordered very clearly and whether it is in stock or not. All this for a very good price. One of the best websites I have ever used."
  • E Brennan, Stockton-on-Tees - May 2009
    "I had a totally fabulous birthday and everyone commented on our outfits asking were we got them from. Costumes are great quality and defiantly value for money."
  • H Jacobson, Cardiff - April 2009
    Just to say that the order has already arrived! Thanks for your fantastic service and great product. I would highly recommend you."
  • L Price, UK - April 2009
    Very quick delivery. Many thanks"
  • L Price, Dudley - March 2009
    Once again, my item was delivered within 48 hours. I am very impressed with delivery, packaging and service. Many, many thanks again to the 'Jokers'' team, for fantastic service. Well done! Les Price."
  • P Beaumont, UK - March 2009
    Just to let you know how impressed I am with the service at Jokers Masquerade. I ordered a batman costume on Tuesday and it was delivered Wednesday and I was actually panicking that I wouldn't get it for Monday which is my nephews birthday. You have made a little boy very happy. Thank you very much."
  • J Beardwell, Chorley - March 2009
    A great service harry potter gown etc. arrived this morning for my grandsons world book day at school on Friday its wonderful!!!!!!!!! I have bought from you before and everything as been excellent many thanks"
  • S Moore, Durham - March 2009
    Just a quick note to say the parcel arrived today, 2 little girls are very happy with their monkey suits!! I'd like to say how impressed I am with your service, everything from ordering to delivery went like clockwork. I will certainly use you again and will be recommending you to all of my friends."
  • K Bennett, Bedford - March 2009
    "I ordered late Saturday night and had my costume first thing Tuesday morning, top quality costume, great price and lightening fast dispatch and delivery, I am amazed by the service - many could learn a lot from your company! Costume will go down well at the Hero and Villain party next weekend, thanks so much."
  • J Rogers, Newbury - February 2009
    "Thank you very much for the prompt delivery. My little boy is thrilled with his Robin costume!."
  • G Stewart, Uphall - February 2009
    "Thank you so much for the quick delivery."
  • M Davies, Newport - February 2009
    "I am delighted with yet another great outfit from your company. I only discovered your Internet site in December but I have become a fan of the range and quality of costumes and accessories you supply. Coming from a family of self professed fancy dress addicts, finding Jokers Masquerade has been a revelation. The service your staff provide is first class and the delivery times I have received the outfits in is just outstanding!"
  • S Mudhar, West Sussex - February 2009
    "I received my parcel today, what an amazing and prompt service! Thank you."
  • G Simpson, Morecambe - January 2009
    "Thank you for your very quick delivery of my son's parcel which was delivered this morning at 7.30am."
  • S Lee, Morecambe - January 2009
    "You run an excellent service and so fast as well, thanks again."
  • R Bentley, Salisbury - January 2009
    "Thank you, I am so impressed, my order arrived today!!, I am very pleased with it."
  • L Brodie, London - January 2009
    "Thanks so much for the costume. It went down a storm."
  • J Travaglia, Reading - January 2009
    "The costume was cheap, delivered very quickly and surprisingly good quality and fit! Much better than previous costumes I have purchased online."

Get in touch!

It gives us a great feeling to know we meet our customers' expectations. Here are a selection of comments from our customers over the past 12 months who have taken the time to drop us a line.

Via email

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Write to us

Jokers' Masquerade
Abscissa.Com Limited
Union House
Kennet Side
Newbury
Berkshire
RG14 5PX
UNITED KINGDOM