Overseas Services

BFPO: British Forces Post Office

We have many satisfied British Forces customers serving in overseas territories and are therefore happy and able to deliver to BFPO addresses via our dedicated ParcelForce and BFPO service. For this service we charge £9.99

Parcels are delivered to Mill Hill in London on our Priority next day service and onwards to your own desination via the BFPO network itself.

Unfortunately we can only track and guarantee parcel delivery times to Mill Hill via the Civilian service. We ask that all BFPO customers allow sufficient time for receipt of goods, especially non European and distant geographies. Please visit the BFPO website for more information.

For clarity and before placing an order with Jokers' Masquerade, we ask you to please read our important pages on Value Added Tax (VAT) for BFPO Customers via our Customer Services section.

European Delivery

Jokers' Masquerade uses a number of couriers for delivery services within Europe and around the world to ensure the most competitive price for your consignment. The main couriers used are Parcelforce and DPD who collect Jokers' Masquerade parcels daily. Consignments are insured for up to £100.00. Prices and delivery timescales are as follows:

All other countries are priced individually based on volumetric weight. Please call customer services on +44 1635 529555 for pricing for other countries.

Compensation for any late European delivery is restricted to a maximum 25% of the shipping price paid. (All claims must be made within 14 days of shipping)

International Delivery

Important Note: Jokers' Masquerade is unable to ship to the USA or Canada.

Other worldwide destinations can expect deliveries within four to nine working days. The price for the ParcelForce Global Priority Service is based on average volumetric and dead weight to all global destinations. Please note that should an order be larger or heavier meaning the shipping cost is in excess of the published price, Jokers' Masquerade reserves the right to withold the order while any appropriate additional fees are agreed. You will have the right to cancel the order if you feel any additional charge is too expensive. Prices are as follows:

Please appreciate that prices to all parts of the world are not the same and although Jokers' Masquerade tries to keep the price as low as possible, remote destinations or heavy consignments will increase the cost.

For any advice regarding international delivery, please contact the customer services team on 0845 1300 818 (or 00 44 1635 529555 for international calls).