2004 Archive

Like any expanding company, we like to shout about our good fortunes which also gives consumer confidence in our business. Akin to our Customer Reviews page, these are newsworthy blogs, articles and updates produced by the Jokers' Masquerade Editor for publication here.


If you have an RSS reader, click here to subscribe to Blog.

4 Star Review

Thursday, November 11, 2004

This month we see fantastic 4 star review of our website within New Media Age by journalist Suzie Harwood. Quoting zero technical problems and being "easy to navigate", Suzie concludes that " offers a good all-round fulfilment service. The site is well designed and easy to use, with a wide range of products. The online tracking service is also a useful feature."

Read more

With the busy period of Halloween and Christmas falling upon us soon, customers will be anxious to know how their orders are progressing. As members, you may already check the process of your order, but from today, you will be able to it's progress via our recommended ParcelForce network.

Read more

Shop With Confidence

Saturday, June 26, 2004

Backed by the Government and supported by major retail websites such as Tesco, Royal Mail, B&Q, The AA, Argos and Boots, ISIS (Internet Shopping Is Safe) is a keystone in the bridge of trust between online retail shops and shoppers.

Read more

Last Friday was an ideal example where a customer telephoned Jokers' Masquerade in a crisis. She had ordered two items from a competitive online retailer on the Monday for a party on Saturday. She was informed late on the Thursday by her retailer that "the item has not been delivered on today's order" by their supplier. Not only this, arriving on the Friday was the second costume, dispatched as a completely different item as replacement, at a lower value item and given a differential refund. Not what she wanted at all. As in previous instances, Jokers' Masquerade were able to supply her with the two required costumes and have them delivered from stock on the Saturday.

Read more

Rubies Masquerade is one of the largest fancy dress costume and accessory manufacturers in the world, supplying a huge selection of non-licensed and licensed costumes including Harry Potter™, Lord of the Rings™, Star Wars™, Batman & Robin™, Superman™ & Power Rangers™. Rubies Masquerade have seen incremental growth of the UK market over the past four years with additional routes to market expanding.

Read more

Today sees ParcelForce WorldWide taking the wheel in providing a speedy and efficient delivery service for customers of Jokers' Masquerade. Not only can we now offer a money back guarantee for next day and two day delivery services to the UK and Europe, all consignments are fully traceable and have up to £150.00 compensation for loss or damage. With 24 hour Next Day services and 48 hour two day services plus a 48 hour guarantee to many European destinations, you could not be in safer hands. With Signature Optional or Signature Mandatory services, parcels can be left with any neighbour or safe location to ensure receipt by your required date. In addition, any ParcelForce option is escalated within Jokers' Masquerade for immediate processing.

Read more