Jokers' Masquerade Attain IMRG Gold Award

Jokers' Masquerade is delighted to announce it has been awarded Associate Gold status in recognition of its excellent customer service.

The IMRG Gold standard is only awarded to e-retailers who offer their customers the probability of 100% first-time delivery success and indicate that they offer exceptionally high standards of order fulfilment and home delivery.

Director and founder Mark Lewis shared "The online fancy dress industry has changed in the last few years, with the advent of a large number of new fancy dress websites that make customer service claims that are simply not true. I am so pleased that the customer service values that Jokers' Masquerade practices rather than just preaches are being recognised and we are proud that it has been noticed that we really look after our customers!"

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