Price Match Promise

Price Match Promise

We’re committed to providing our customers with the largest range of fancy dress and accessories at the best possible prices!

That’s why we launched our Price Match Promise on selected fancy dress costumes and accessories. Any product that displays our price match promise link is eligible for you to request a price match.

We regularly check our prices against our competitors, so we are confident we can offer our customers the very best prices on all our products.

This means that if you can find any of the products featured on our website cheaper elsewhere - we will happily match it!

Price Match Promise

Our Price Match Promise

We will price match our competitors in the unlikely event that you can buy the exact same product from them, it's in stock and available for immediate delivery!

To qualify for the price match, please just click the 'price match promise' link displayed on our product pages and fill out the form. We’ll do the rest.

Price Match Promise Terms & Conditions:

  • The Price Match products must be identical (i.e. same costume design or manufacturer), in stock, new, not damaged and sold directly through a Retailer in the UK in £GBP.
  • Price Match excludes items on promotion e.g. multibuy, buy one get one free, buy one get one half price, 3 for 2, free gift and discounted gift.
  • Price Match excludes items sold through third party sellers on marketplace sites.
  • Price Match excludes items sold through auction websites or private sellers.
  • Price Match excludes delivery charges, Jokers' Masquerade delivery charges apply as standard.
  • Price Match cannot be used in conjunction with any other Jokers' Masquerade promotion, discount or voucher offer.
  • Our Price Match promise is for personal use only. We reserve the right to restrict our Price Match on each item to one per customer.
  • Price Match will not apply if the relevant Selected Retailer is in administration or closing down.
  • If you have already placed your order at a higher price before receiving this email, unfortunately we cannot retrospectively refund the difference.
  • Price match requests can only be authorised via email, not telephone or customer support live chat.

For further details or clarification on our Price Match Promise, please contact a member of our customer services team